# Ken Garff Automotive Group — Customer Reviews > 4.5/5 average from 120 reviews on AutiVex. > Category: DEALER · Salt Lake City, UT, United States · https://www.kengarff.com > Profile: https://autivex.com/business/ken-garff-automotive-group-salt-lake-city-ut > Generated: 2026-07-17 ## Aggregate Rating - Rating: 4.5/5 - Review count: 120 - Trust score: 92 - Verified business: No - Most recent review: 2026-07-03 ## About Ken Garff Automotive Group is a car dealership in Salt Lake City, UT offering new and used vehicles from all major manufacturers. Sales, financing, trade-in appraisals, and factory-authorized service. ## Recent Reviews ### 5/5 — transparent deal (verified purchase) **Henry D.** · 2026-07-03 Ken delivery visit for a Honda Accord. Trade-in appraisal was fair compared to other dealers I visited. They matched my credit union rate with minimal back-and-forth. Exactly how buying a car should feel. ### 5/5 — easy process (verified purchase) **Timothy D.** · 2026-06-06 Brought my Used Multi-Brand Audi A4 to Ken for service. First service visit was complimentary and well explained. Five stars — rare for a car dealer. ### 4/5 — fair deal (verified purchase) **Maria F.** · 2026-06-03 Purchased a Used Multi-Brand Lexus RX 350 from Ken. They honored the online price without any surprises at signing. Good dealer with room to improve on speed. ### 2/5 — frustrating **Michael W.** · 2026-05-28 Purchased a Used Multi-Brand Honda CR-V from Ken. Scheduled service appointment was cancelled twice without notice. Expected better from a big name. ### 5/5 — highly recommend (verified purchase) **Henry F.** · 2026-05-27 Purchased a Used Multi-Brand Mercedes C-Class from Ken. First service visit was complimentary and well explained. Negotiation was straightforward — out-the-door price matched the quote. Five stars — rare for a car dealer. ### 5/5 — excellent dealer (verified purchase) **Mark D.** · 2026-05-25 Purchased a Used Multi-Brand Subaru Outback from Ken. Negotiation was straightforward — out-the-door price matched the quote. Already recommended them to family. ### 4/5 — would return (verified purchase) **Jack D.** · 2026-04-26 Ken trade-in visit for a Ford F-150. Sales associate followed up after delivery to make sure everything worked. Would shop here again for the right model. ### 5/5 — easy process (verified purchase) **Jason F.** · 2026-04-13 Sold my old Jeep Grand Cherokee and bought a Used Multi-Brand at Ken. Sales team walked me through every option without pushing extras. Keys, manuals, and plates were all organized in the glove box. Exactly how buying a car should feel. ### 5/5 — would buy again (verified purchase) **Patricia W.** · 2026-03-26 Purchased a Used Multi-Brand Toyota Camry from Ken. Keys, manuals, and plates were all organized in the glove box. Will buy my next car here too. ### 5/5 — five stars (verified purchase) **Tom F.** · 2026-03-26 Ken trade-in visit for a Hyundai Tucson. Delivery specialist showed every feature before I drove off. Exactly how buying a car should feel. ### 5/5 — no pressure (verified purchase) **David D.** · 2026-03-07 Purchased a Used Multi-Brand Lexus RX 350 from Ken. Extended warranty was optional with zero pressure to add it. Keys, manuals, and plates were all organized in the glove box. Already recommended them to family. ### 5/5 — outstanding service **Sebastian F.** · 2026-03-02 Brought my Used Multi-Brand Honda Accord to Ken for service. Sales team walked me through every option without pushing extras. Sales associate followed up after delivery to make sure everything worked. Best dealership experience I have had in years. ### 5/5 — smooth purchase (verified purchase) **Andrew W.** · 2026-01-19 Ken purchase visit for a Hyundai Tucson. Showroom was clean and every vehicle had a history report on the windshield. Will buy my next car here too. ### 4/5 — satisfied (verified purchase) **Kevin D.** · 2025-12-26 Ken purchase visit for a Lexus RX 350. Car was detailed and fueled at delivery. Would shop here again for the right model. ### 4/5 — decent experience (verified purchase) **Charles F.** · 2025-12-22 Sold my old Nissan Altima and bought a Used Multi-Brand at Ken. Extended warranty was optional with zero pressure to add it. Four stars — small wait but worth it. ### 4/5 — good team (verified purchase) **Daniel W.** · 2025-12-16 Sold my old Tesla Model 3 and bought a Used Multi-Brand at Ken. They matched my credit union rate with minimal back-and-forth. Sales associate followed up after delivery to make sure everything worked. Four stars — small wait but worth it. ### 4/5 — happy overall (verified purchase) **Ben W.** · 2025-12-15 Purchased a Used Multi-Brand Nissan Altima from Ken. They matched my credit union rate with minimal back-and-forth. Good dealer with room to improve on speed. ### 4/5 — would return (verified purchase) **Alex F.** · 2025-11-29 Ken service visit for a Tesla Model 3. Technician called before doing any work over the estimate. Got a competitive rate without spending hours in the box. Solid experience overall. ### 5/5 — no pressure (verified purchase) **Chris F.** · 2025-11-19 Purchased a Used Multi-Brand Ford F-150 from Ken. Extended warranty was optional with zero pressure to add it. Five stars — rare for a car dealer. ### 5/5 — great experience (verified purchase) **John D.** · 2025-10-28 Ken purchase visit for a Lexus RX 350. Technician called before doing any work over the estimate. Exactly how buying a car should feel. ## API - JSON reviews: https://autivex.com/api/public/reviews/ken-garff-automotive-group-salt-lake-city-ut - Business index: https://autivex.com/api/public/llms/businesses - AutiVex LLM index: https://autivex.com/llms.txt