# Sonic Automotive Inc. — Customer Reviews > 4.5/5 average from 120 reviews on AutiVex. > Category: DEALER · Charlotte, NC, United States · https://www.sonicautomotive.com > Profile: https://autivex.com/business/sonic-automotive-inc-charlotte-nc > Generated: 2026-07-17 ## Aggregate Rating - Rating: 4.5/5 - Review count: 120 - Trust score: 94 - Verified business: No - Most recent review: 2026-07-04 ## About Sonic Automotive Inc. is a car dealership in Charlotte, NC offering new and used vehicles from all major manufacturers. Sales, financing, trade-in appraisals, and factory-authorized service. ## Recent Reviews ### 4/5 — mostly positive (verified purchase) **Mohammed D.** · 2026-07-04 Brought my Used Multi-Brand Tesla Model 3 to Sonic for service. Service lane got my oil change done while I waited under an hour. Recall was handled quickly and they provided a loaner. Would shop here again for the right model. ### 3/5 — three stars (verified purchase) **Patricia D.** · 2026-06-22 Brought my Used Multi-Brand Lexus RX 350 to Sonic for service. Negotiation was straightforward — out-the-door price matched the quote. Check engine light came on a week after purchase — service blamed prior owner. Average dealer — car is fine, process was not. ### 4/5 — happy overall **Jessica D.** · 2026-06-20 Purchased a Used Multi-Brand BMW 3 Series from Sonic. Delivery specialist showed every feature before I drove off. Good dealer with room to improve on speed. ### 5/5 — A+ experience (verified purchase) **Michael A.** · 2026-06-19 Sonic delivery visit for a Tesla Model 3. Extended warranty was optional with zero pressure to add it. Best dealership experience I have had in years. ### 5/5 — fantastic team (verified purchase) **Mohammed G.** · 2026-06-08 Purchased a Used Multi-Brand Tesla Model 3 from Sonic. Service lane got my oil change done while I waited under an hour. Test drive was scheduled same day and the car was prepped perfectly. Best dealership experience I have had in years. ### 5/5 — would buy again (verified purchase) **Eric G.** · 2026-06-07 Sonic service visit for a Honda CR-V. Recall was handled quickly and they provided a loaner. Paperwork was ready when I arrived for pickup. Will buy my next car here too. ### 5/5 — top notch (verified purchase) **James A.** · 2026-06-05 Purchased a Used Multi-Brand Chevrolet Silverado from Sonic. Recall was handled quickly and they provided a loaner. Already recommended them to family. ### 5/5 — no pressure (verified purchase) **David A.** · 2026-05-30 Brought my Used Multi-Brand Honda Accord to Sonic for service. Keys, manuals, and plates were all organized in the glove box. Test drive was scheduled same day and the car was prepped perfectly. Will buy my next car here too. ### 4/5 — would return (verified purchase) **Jason G.** · 2026-05-24 Sonic service visit for a Mercedes C-Class. Lease terms were transparent — no hidden fees at signing. Solid experience overall. ### 4/5 — satisfied (verified purchase) **Linda G.** · 2026-05-20 Sold my old Lexus RX 350 and bought a Used Multi-Brand at Sonic. Technician called before doing any work over the estimate. Lease terms were transparent — no hidden fees at signing. Four stars — small wait but worth it. ### 5/5 — no pressure (verified purchase) **Brian D.** · 2026-05-15 Brought my Used Multi-Brand Mercedes C-Class to Sonic for service. Keys, manuals, and plates were all organized in the glove box. Best dealership experience I have had in years. ### 5/5 — outstanding service (verified purchase) **Linda A.** · 2026-05-15 Sonic delivery visit for a BMW 3 Series. They matched my credit union rate with minimal back-and-forth. Exactly how buying a car should feel. ### 5/5 — outstanding service (verified purchase) **Chris G.** · 2026-05-09 Purchased a Used Multi-Brand Kia Telluride from Sonic. Paperwork was ready when I arrived for pickup. Technician called before doing any work over the estimate. Five stars — rare for a car dealer. ### 4/5 — would return (verified purchase) **Charles A.** · 2026-05-07 Sonic purchase visit for a Nissan Altima. Paperwork was ready when I arrived for pickup. Solid experience overall. ### 5/5 — transparent deal (verified purchase) **Joseph A.** · 2026-05-05 Sonic delivery visit for a Lexus RX 350. Recall was handled quickly and they provided a loaner. Service lane got my oil change done while I waited under an hour. Best dealership experience I have had in years. ### 5/5 — couldnt be happier **Brian A.** · 2026-05-03 Sonic delivery visit for a Mercedes C-Class. Showroom was clean and every vehicle had a history report on the windshield. Will buy my next car here too. ### 5/5 — top notch (verified purchase) **Eric A.** · 2026-04-28 Sonic delivery visit for a Toyota Camry. Got a competitive rate without spending hours in the box. Keys, manuals, and plates were all organized in the glove box. Already recommended them to family. ### 5/5 — top notch (verified purchase) **Henry G.** · 2026-04-26 Purchased a Used Multi-Brand Subaru Outback from Sonic. Got a competitive rate without spending hours in the box. Delivery specialist showed every feature before I drove off. Exactly how buying a car should feel. ### 5/5 — fantastic team (verified purchase) **Patricia A.** · 2026-04-17 Sonic finance visit for a Chevrolet Silverado. Technician called before doing any work over the estimate. Will buy my next car here too. ### 4/5 — good team (verified purchase) **Miguel A.** · 2026-04-07 Sonic delivery visit for a Honda CR-V. First service visit was complimentary and well explained. Four stars — small wait but worth it. ## API - JSON reviews: https://autivex.com/api/public/reviews/sonic-automotive-inc-charlotte-nc - Business index: https://autivex.com/api/public/llms/businesses - AutiVex LLM index: https://autivex.com/llms.txt