Mark T.
smooth purchase
Penske service visit for a Subaru Outback. They matched my credit union rate with minimal back-and-forth. Already recommended them to family.
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Penske service visit for a Subaru Outback. They matched my credit union rate with minimal back-and-forth. Already recommended them to family.
Purchased a Used Multi-Brand Mercedes C-Class from Penske. They matched my credit union rate with minimal back-and-forth. Paperwork was ready when I arrived for pickup. Will buy my next car here too.
Purchased a Used Multi-Brand BMW 3 Series from Penske. Car was detailed and fueled at delivery. Car was detailed and fueled at delivery. Four stars — small wait but worth it.
Purchased a Used Multi-Brand Hyundai Tucson from Penske. First service visit was complimentary and well explained. Five stars — rare for a car dealer.
Purchased a Used Multi-Brand Toyota Camry from Penske. Negotiation was straightforward — out-the-door price matched the quote. Lease terms were transparent — no hidden fees at signing. Will buy my next car here too.
Penske finance visit for a Jeep Grand Cherokee. Contract had a different monthly payment than what we agreed verbally. Reporting to the BBB.
Penske service visit for a Toyota Camry. Got a competitive rate without spending hours in the box. Good dealer with room to improve on speed.
Purchased a Used Multi-Brand Audi A4 from Penske. They honored the online price without any surprises at signing. Solid experience overall.
Purchased a Used Multi-Brand Tesla Model 3 from Penske. Keys, manuals, and plates were all organized in the glove box. Best dealership experience I have had in years.
Purchased a Used Multi-Brand Nissan Altima from Penske. Got a competitive rate without spending hours in the box. Recall was handled quickly and they provided a loaner. Solid experience overall.
Brought my Used Multi-Brand Ford F-150 to Penske for service. Finance manager explained every line on the contract clearly. Car was detailed and fueled at delivery. Five stars — rare for a car dealer.
Sold my old Toyota Camry and bought a Used Multi-Brand at Penske. Recall was handled quickly and they provided a loaner. Car was detailed and fueled at delivery. Will buy my next car here too.
Penske finance visit for a Kia Telluride. They matched my credit union rate with minimal back-and-forth. Delivery specialist showed every feature before I drove off. Already recommended them to family.
Penske finance visit for a Audi A4. First service visit was complimentary and well explained. Delivery specialist showed every feature before I drove off. Best dealership experience I have had in years.
Purchased a Used Multi-Brand Chevrolet Silverado from Penske. Service lane got my oil change done while I waited under an hour. Five stars — rare for a car dealer.
Penske service visit for a Toyota Camry. Recall was handled quickly and they provided a loaner. Delivery specialist showed every feature before I drove off. Five stars — rare for a car dealer.
Sold my old Kia Telluride and bought a Used Multi-Brand at Penske. Service lane got my oil change done while I waited under an hour. They honored the online price without any surprises at signing. Best dealership experience I have had in years.
Purchased a Used Multi-Brand Ford F-150 from Penske. Got a competitive rate without spending hours in the box. Best dealership experience I have had in years.
Purchased a Used Multi-Brand Nissan Altima from Penske. Got a competitive rate without spending hours in the box. Paperwork was ready when I arrived for pickup. Already recommended them to family.
Penske trade-in visit for a Ford F-150. Technician called before doing any work over the estimate. Trade-in appraisal was fair compared to other dealers I visited. Exactly how buying a car should feel.
Penske Automotive Group Inc. is a car dealer located in Bloomfield Hills, MI, United Stateswith 120 customer reviews and an average rating of 4.5 out of 5 stars. Read verified customer reviews to learn about their services, quality, and customer experience.
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