Showing 120 reviews
Purchased a Chevrolet Tesla Model 3 from Ken. They honored the online price without any surprises at signing. Scheduled service appointment was cancelled twice without notice. Might try another location next time.
Purchased a GMC Hyundai Tucson from Ken. Recall was handled quickly and they provided a loaner. Already recommended them to family.
Ken purchase visit for a Chevrolet Silverado. Recall was handled quickly and they provided a loaner. Keys, manuals, and plates were all organized in the glove box. Will buy my next car here too.
Purchased a Kia Toyota Camry from Ken. Service lane got my oil change done while I waited under an hour. First service visit was complimentary and well explained. Solid experience overall.
Ken finance visit for a Kia Telluride. Technician called before doing any work over the estimate. Recall was handled quickly and they provided a loaner. Already recommended them to family.
Brought my GMC Chevrolet Silverado to Ken for service. Sales associate followed up after delivery to make sure everything worked. Service lane got my oil change done while I waited under an hour. Good dealer with room to improve on speed.
Purchased a Chevrolet Honda Accord from Ken. Recall was handled quickly and they provided a loaner. Exactly how buying a car should feel.
Purchased a Hyundai Hyundai Tucson from Ken. Paperwork was ready when I arrived for pickup. Check engine light came on a week after purchase — service blamed prior owner. Average dealer — car is fine, process was not.
Purchased a GMC Honda CR-V from Ken. Delivery specialist showed every feature before I drove off. Five stars — rare for a car dealer.
Purchased a Chevrolet BMW 3 Series from Ken. They matched my credit union rate with minimal back-and-forth. Will buy my next car here too.
Brought my GMC Subaru Outback to Ken for service. Car was dirty at delivery with trash still in the cupholder. Waited two hours past my appointment with no explanation. Two stars — too many runarounds.
Brought my Kia Nissan Altima to Ken for service. Paperwork was ready when I arrived for pickup. Will buy my next car here too.
Ken finance visit for a Lexus RX 350. Lease terms were transparent — no hidden fees at signing. Exactly how buying a car should feel.
Ken service visit for a Subaru Outback. Car was detailed and fueled at delivery. Four stars — small wait but worth it.
Ken finance visit for a Lexus RX 350. Test drive was scheduled same day and the car was prepped perfectly. Technician called before doing any work over the estimate. Will buy my next car here too.
Brought my GMC Honda Accord to Ken for service. Extended warranty was optional with zero pressure to add it. Five stars — rare for a car dealer.
Ken service visit for a Subaru Outback. Finance manager explained every line on the contract clearly. Finance manager explained every line on the contract clearly. Will buy my next car here too.
Sold my old Honda CR-V and bought a GMC at Ken. Extended warranty was optional with zero pressure to add it. Will buy my next car here too.
Purchased a Buick Toyota Camry from Ken. Service lane got my oil change done while I waited under an hour. Finance manager explained every line on the contract clearly. Five stars — rare for a car dealer.
Sold my old Kia Telluride and bought a Nissan at Ken. Recall was handled quickly and they provided a loaner. Would shop here again for the right model.
Ken Ganley Auto Group is a car dealer located in North Olmsted, Ohio, United Stateswith 120 customer reviews and an average rating of 4.5 out of 5 stars. Read verified customer reviews to learn about their services, quality, and customer experience.
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