disappointing
Sold my old Lexus RX 350 and bought a GMC at Ken. Gap insurance and paint protection were presented as mandatory. Scheduled service appointment was cancelled twice without notice. Would not rush back but not the worst either.
Showing 2 2-star reviews
Sold my old Lexus RX 350 and bought a GMC at Ken. Gap insurance and paint protection were presented as mandatory. Scheduled service appointment was cancelled twice without notice. Would not rush back but not the worst either.
Brought my GMC Subaru Outback to Ken for service. Car was dirty at delivery with trash still in the cupholder. Waited two hours past my appointment with no explanation. Two stars — too many runarounds.
Ken Ganley Auto Group is a car dealer located in North Olmsted, Ohio, United Stateswith 120 customer reviews and an average rating of 4.5 out of 5 stars. Read verified customer reviews to learn about their services, quality, and customer experience.
AutiVex provides verified customer reviews to help you make informed decisions about car dealers. Our trust scoring system analyzes reviews for authenticity and helpfulness.