Showing 2 3-star reviews
Brought my Mercedes-Benz Ford F-150 to Hendrick for service. Sales associate followed up after delivery to make sure everything worked. Check engine light came on a week after purchase — service blamed prior owner. Three stars feels fair.
Hendrick trade-in visit for a Honda Accord. Test drive was scheduled same day and the car was prepped perfectly. Service advisor never returned my calls about a safety recall. Average dealer — car is fine, process was not.
Hendrick Automotive Group is a car dealer located in Charlotte, North Carolina, United Stateswith 120 customer reviews and an average rating of 4.5 out of 5 stars. Read verified customer reviews to learn about their services, quality, and customer experience.
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