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Cyrolo LLC

30 N Gould St Ste N

Sheridan, WY 82801, USA

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Cyrolo LLC

30 N Gould St Ste N

Sheridan, WY 82801, USA

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HomeCar DealersHendrick Automotive GroupReviews
Hendrick Automotive Group logo

Hendrick Automotive Group Reviews

Car Dealer in Charlotte, North Carolina, United States

4.5

120 reviews

Trusted

Rating Breakdown

5
74
4
41
3
2
2
2
1
1

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Most RecentOldest FirstMost Helpful

Showing 41 4-star reviews

Matt W.
Jun 4, 2026

decent experience

Hendrick delivery visit for a Mercedes C-Class. Got a competitive rate without spending hours in the box. Extended warranty was optional with zero pressure to add it. Good dealer with room to improve on speed.

21 people found this helpful
Ashley Y.
May 23, 2026

pretty smooth

Purchased a BMW Lexus RX 350 from Hendrick. Trade-in appraisal was fair compared to other dealers I visited. Solid experience overall.

21 people found this helpful
Timothy F.
Jan 22, 2026

satisfied

Hendrick purchase visit for a Kia Telluride. Lease terms were transparent — no hidden fees at signing. Recall was handled quickly and they provided a loaner. Would shop here again for the right model.

7 people found this helpful
Ryan F.
Dec 31, 2025

recommend

Hendrick finance visit for a Mercedes C-Class. Got a competitive rate without spending hours in the box. Four stars — small wait but worth it.

21 people found this helpful
Daniel W.
Nov 30, 2025

four stars

Purchased a Ford Chevrolet Silverado from Hendrick. Test drive was scheduled same day and the car was prepped perfectly. Would shop here again for the right model.

15 people found this helpful
Emma F.
Nov 18, 2025

good purchase

Hendrick purchase visit for a Honda CR-V. Extended warranty was optional with zero pressure to add it. Solid experience overall.

7 people found this helpful
John Y.
Aug 15, 2025

happy overall

Purchased a Toyota Honda Accord from Hendrick. Test drive was scheduled same day and the car was prepped perfectly. Service lane got my oil change done while I waited under an hour. Four stars — small wait but worth it.

William F.
Jul 23, 2025

satisfied

Hendrick trade-in visit for a BMW 3 Series. Keys, manuals, and plates were all organized in the glove box. Four stars — small wait but worth it.

3 people found this helpful
Chris Y.
Jul 21, 2025

happy overall

Hendrick purchase visit for a Toyota Camry. Sales team walked me through every option without pushing extras. Four stars — small wait but worth it.

1 people found this helpful
Sarah F.
Jun 27, 2025

no major issues

Hendrick service visit for a Honda CR-V. Car was detailed and fueled at delivery. Would shop here again for the right model.

20 people found this helpful
Carlos W.
Jun 17, 2025

minor hiccup

Purchased a Chevrolet Lexus RX 350 from Hendrick. Finance manager explained every line on the contract clearly. Solid experience overall.

5 people found this helpful
Ahmed W.
Jun 12, 2025

would return

Hendrick service visit for a Tesla Model 3. Finance manager explained every line on the contract clearly. Lease terms were transparent — no hidden fees at signing. Good dealer with room to improve on speed.

13 people found this helpful
Michael W.
Jun 3, 2025

would return

Purchased a Mercedes-Benz Honda Accord from Hendrick. Sales associate followed up after delivery to make sure everything worked. Solid experience overall.

17 people found this helpful
Eric W.
Jun 1, 2025

fair deal

Purchased a BMW BMW 3 Series from Hendrick. Delivery specialist showed every feature before I drove off. Good dealer with room to improve on speed.

6 people found this helpful
Robert W.
May 5, 2025

decent experience

Brought my Mercedes-Benz Jeep Grand Cherokee to Hendrick for service. Test drive was scheduled same day and the car was prepped perfectly. Four stars — small wait but worth it.

9 people found this helpful
Ben F.
Mar 27, 2025

mostly positive

Hendrick purchase visit for a Jeep Grand Cherokee. Paperwork was ready when I arrived for pickup. Service lane got my oil change done while I waited under an hour. Four stars — small wait but worth it.

9 people found this helpful
Mohammed W.
Mar 25, 2025

good team

Sold my old Jeep Grand Cherokee and bought a Mercedes-Benz at Hendrick. Test drive was scheduled same day and the car was prepped perfectly. They honored the online price without any surprises at signing. Good dealer with room to improve on speed.

2 people found this helpful
Jack F.
Mar 23, 2025

happy overall

Purchased a Honda Honda CR-V from Hendrick. First service visit was complimentary and well explained. Would shop here again for the right model.

23 people found this helpful
Ben Y.
Mar 20, 2025

very good

Hendrick purchase visit for a Tesla Model 3. Got a competitive rate without spending hours in the box. Four stars — small wait but worth it.

19 people found this helpful
Eric Y.
Mar 19, 2025

no major issues

Brought my Mercedes-Benz Kia Telluride to Hendrick for service. Sales team walked me through every option without pushing extras. Good dealer with room to improve on speed.

22 people found this helpful
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About Hendrick Automotive Group Reviews

Hendrick Automotive Group is a car dealer located in Charlotte, North Carolina, United Stateswith 120 customer reviews and an average rating of 4.5 out of 5 stars. Read verified customer reviews to learn about their services, quality, and customer experience.

Review Summary

  • Overall Rating: 4.5/5 stars
  • Total Reviews: 120
  • 5-Star Reviews: 74 (62%)
  • Trust Score: 4.7/5

AutiVex provides verified customer reviews to help you make informed decisions about car dealers. Our trust scoring system analyzes reviews for authenticity and helpfulness.