Trust Commitment

Ranking Integrity Policy

Our commitment to fair, independent, and unpurchasable rankings.

Rankings Cannot Be Purchased

AutiVex maintains strict independence between our advertising business and our ranking algorithms. No amount of money can improve a company's rating, ranking position, or review visibility.

Our Key Principles

No Paid Rankings

Companies cannot pay to improve their position in search results, Top 10 lists, or category rankings. All placements are earned through customer satisfaction.

Independent Ratings

Trust Scores and Rank Scores are calculated using transparent algorithms based solely on verified customer reviews and objective metrics.

Transparent Methodology

Our rating methodology is publicly documented. Anyone can understand how scores are calculated and what factors influence rankings.

Separate Systems

Advertising and lead generation programs are completely separate from our ranking algorithms. Participating in these programs provides no ranking benefit.

What We Will Never Do

Sell ranking positions or Top 10 spots
Accept payment for rating boosts
Suppress or hide negative reviews for pay
Offer "priority ranking" packages
Allow paying to remove competitors
Provide ranking benefits to advertisers
Manipulate scores based on ad spend
Hide critical reviews from business profiles

What Is Allowed (With Clear Disclosure)

Clearly labeled "Sponsored" ad placements
Lead generation programs (disclosed)
Profile verification services
Response tools for business owners
Analytics and insights dashboards
Badge widgets for verified businesses
Review invitation tools
Customer engagement features

Enforcement & Penalties

We actively monitor for manipulation attempts and take violations seriously:

First Violation

Warning issued, manipulation reversed, and company notified. Temporary visibility reduction may apply.

Repeat Violations

Permanent ranking penalty, removal of verification badges, and potential removal from platform.

Severe Cases

Legal action may be pursued for fraud, fake reviews, or systematic manipulation attempts.

Report a Violation

If you believe a company or individual is attempting to manipulate rankings, please report it to our trust and safety team:

Last updated: December 2024 • Version 1.0