Charles Y.
two stars
Hendrick finance visit for a Subaru Outback. Car was dirty at delivery with trash still in the cupholder. Would not rush back but not the worst either.
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Hendrick finance visit for a Subaru Outback. Car was dirty at delivery with trash still in the cupholder. Would not rush back but not the worst either.
Purchased a Cadillac Audi A4 from Hendrick. Car was detailed and fueled at delivery. Technician called before doing any work over the estimate. Five stars — rare for a car dealer.
Hendrick finance visit for a Hyundai Tucson. Technician called before doing any work over the estimate. They matched my credit union rate with minimal back-and-forth. Already recommended them to family.
Hendrick finance visit for a Nissan Altima. Trade-in appraisal was fair compared to other dealers I visited. Will buy my next car here too.
Purchased a BMW Chevrolet Silverado from Hendrick. Technician called before doing any work over the estimate. Will buy my next car here too.
Purchased a Mercedes-Benz Jeep Grand Cherokee from Hendrick. Delivery specialist showed every feature before I drove off. Would shop here again for the right model.
Hendrick trade-in visit for a Lexus RX 350. Repair took three weeks with no loaner offered. Two stars — too many runarounds.
Purchased a Cadillac Honda Accord from Hendrick. Car was detailed and fueled at delivery. Would shop here again for the right model.
Hendrick finance visit for a Honda Accord. Technician called before doing any work over the estimate. Exactly how buying a car should feel.
Purchased a Ford Toyota Camry from Hendrick. They matched my credit union rate with minimal back-and-forth. They matched my credit union rate with minimal back-and-forth. Five stars — rare for a car dealer.
Brought my BMW Honda CR-V to Hendrick for service. Delivery specialist showed every feature before I drove off. Delivery specialist showed every feature before I drove off. Already recommended them to family.
Purchased a Chevrolet BMW 3 Series from Hendrick. Keys, manuals, and plates were all organized in the glove box. Recall was handled quickly and they provided a loaner. Already recommended them to family.
Sold my old Lexus RX 350 and bought a BMW at Hendrick. First service visit was complimentary and well explained. Car was detailed and fueled at delivery. Exactly how buying a car should feel.
Purchased a Cadillac Lexus RX 350 from Hendrick. First service visit was complimentary and well explained. Solid experience overall.
Sold my old Jeep Grand Cherokee and bought a Honda at Hendrick. Showroom was clean and every vehicle had a history report on the windshield. Exactly how buying a car should feel.
Hendrick purchase visit for a Toyota Camry. First service visit was complimentary and well explained. Five stars — rare for a car dealer.
Brought my Toyota Audi A4 to Hendrick for service. Extended warranty was optional with zero pressure to add it. Would shop here again for the right model.
Hendrick service visit for a Audi A4. Showroom was clean and every vehicle had a history report on the windshield. Extended warranty was optional with zero pressure to add it. Good dealer with room to improve on speed.
Hendrick delivery visit for a Lexus RX 350. Delivery specialist showed every feature before I drove off. Best dealership experience I have had in years.
Hendrick purchase visit for a Subaru Outback. Technician called before doing any work over the estimate. Car was detailed and fueled at delivery. Five stars — rare for a car dealer.
Hendrick Automotive Group is a car dealer located in Charlotte, North Carolina, United Stateswith 120 customer reviews and an average rating of 4.5 out of 5 stars. Read verified customer reviews to learn about their services, quality, and customer experience.
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