Showing 120 reviews
Purchased a BMW BMW 3 Series from Hendrick. Sales associate followed up after delivery to make sure everything worked. Sales associate followed up after delivery to make sure everything worked. Exactly how buying a car should feel.
Hendrick service visit for a Mercedes C-Class. Delivery specialist showed every feature before I drove off. Service lane got my oil change done while I waited under an hour. Good dealer with room to improve on speed.
Purchased a BMW Lexus RX 350 from Hendrick. Delivery specialist showed every feature before I drove off. Negotiation was straightforward — out-the-door price matched the quote. Best dealership experience I have had in years.
Hendrick delivery visit for a Lexus RX 350. They honored the online price without any surprises at signing. Keys, manuals, and plates were all organized in the glove box. Exactly how buying a car should feel.
Purchased a Mercedes-Benz Tesla Model 3 from Hendrick. Keys, manuals, and plates were all organized in the glove box. Car was detailed and fueled at delivery. Best dealership experience I have had in years.
Hendrick service visit for a Nissan Altima. Negotiation was straightforward — out-the-door price matched the quote. Good dealer with room to improve on speed.
Hendrick service visit for a Toyota Camry. Repair took three weeks with no loaner offered. Reporting to the BBB.
Sold my old Chevrolet Silverado and bought a BMW at Hendrick. Car was detailed and fueled at delivery. Exactly how buying a car should feel.
Hendrick purchase visit for a Audi A4. Keys, manuals, and plates were all organized in the glove box. Good dealer with room to improve on speed.
Hendrick trade-in visit for a Toyota Camry. Finance manager explained every line on the contract clearly. Showroom was clean and every vehicle had a history report on the windshield. Best dealership experience I have had in years.
Hendrick purchase visit for a Nissan Altima. Finance manager explained every line on the contract clearly. Best dealership experience I have had in years.
Hendrick service visit for a Toyota Camry. They honored the online price without any surprises at signing. Technician called before doing any work over the estimate. Will buy my next car here too.
Purchased a Honda Subaru Outback from Hendrick. They matched my credit union rate with minimal back-and-forth. Service lane got my oil change done while I waited under an hour. Five stars — rare for a car dealer.
Sold my old Hyundai Tucson and bought a Mercedes-Benz at Hendrick. Service lane got my oil change done while I waited under an hour. Extended warranty was optional with zero pressure to add it. Already recommended them to family.
Hendrick trade-in visit for a Honda Accord. Test drive was scheduled same day and the car was prepped perfectly. Service advisor never returned my calls about a safety recall. Average dealer — car is fine, process was not.
Brought my Mercedes-Benz Subaru Outback to Hendrick for service. Finance manager explained every line on the contract clearly. Already recommended them to family.
Hendrick delivery visit for a Subaru Outback. Keys, manuals, and plates were all organized in the glove box. Car was detailed and fueled at delivery. Exactly how buying a car should feel.
Sold my old Honda Accord and bought a Chevrolet at Hendrick. Finance manager explained every line on the contract clearly. Exactly how buying a car should feel.
Sold my old Tesla Model 3 and bought a Mercedes-Benz at Hendrick. Finance manager explained every line on the contract clearly. Delivery specialist showed every feature before I drove off. Four stars — small wait but worth it.
Purchased a Toyota Toyota Camry from Hendrick. Keys, manuals, and plates were all organized in the glove box. Solid experience overall.
Hendrick Automotive Group is a car dealer located in Charlotte, North Carolina, United Stateswith 120 customer reviews and an average rating of 4.5 out of 5 stars. Read verified customer reviews to learn about their services, quality, and customer experience.
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